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Human Resources Manager Spice Catering Company

Human Resources Manager

Full Time • Spice Catering Company
Benefits:
  • 401(k)
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Vision insurance
Spice Catering Co. is seeking a highly organized, people-focused Human Resources Manager to oversee all HR functions across our dynamic hospitality organization, including Spice Catering Co. and Boom’s Pizza. This role will lead efforts in compliance, talent recruitment and development, compensation and benefits, employee relations, and the systems that support a thriving workplace culture. The ideal candidate is a confident communicator and systems thinker who thrives in fast-paced environments and is passionate about helping people and businesses grow together. 

Key Responsibilities 

Compliance + HR Operations 
  • Maintain compliance with federal, state, and local employment laws and regulations 
  • Update and enforce company policies, employee handbook, and code of conduct 
  • Manage workplace investigations, documentation, and resolution of employee relations issues 
  • Oversee annual compliance training (e.g., harassment prevention, food safety, workplace safety) 
  • Maintain accurate and secure employee records in accordance with legal requirements 

Talent Recruitment, Retention + Development
  • Develop hiring strategies to attract qualified candidates for both back-of-house and front-of-house roles 
  • Partner with department heads to identify current and future hiring needs 
  • Create compelling job postings and manage listings across various recruiting platforms 
  • Screen resumes, coordinate interviews, and support hiring managers in candidate selection 
  • Oversee onboarding processes to ensure a smooth transition for new hires 
  • Manage quarterly and annual performance review process and goal-setting initiatives 
  • Create and manage professional development opportunities, including training programs and mentorship 
  • Facilitate regular check-ins with staff to support career growth and job satisfaction 
  • Analyze turnover trends and implement retention strategies based on insights 
  • Ensure equitable access to growth opportunities across departments 

Payroll + Compensation + Benefits 
  • Oversee bi-weekly payroll processing and troubleshoot discrepancies 
  • Maintain and update compensation structure, ensuring internal equity and market competitiveness 
  • Administer employee benefits including health, dental, vision, and 401(k) plans 
  • Conduct annual open enrollment and educate employees on benefit offerings 
  • Serve as a point of contact for benefits questions, leaves of absence, and workers' compensation 

Employee Culture + Engagement 
  • Lead internal culture initiatives, including team-building events and staff appreciation programs 
  • Support consistent and value-aligned communication across departments 
  • Serve as a trusted resource for staff concerns, mediation, and morale boosting 
  • Ensure the Spice Core Values are integrated into daily operations 

Culture Index Management 
  • Administer and maintain the Culture Index platform and team profiles 
  • Support leadership with interpretation of CI data for hiring and coaching 
  • Train managers on how to integrate CI into team development and communication 
  • Assist in aligning job roles with team members’ behavioral strengths 
  • Help optimize team dynamics and role fit using CI insights 

Essential Skills 
  • 5+ years of experience in Human Resources, preferably in hospitality or a high-touch service industry 
  • Strong knowledge of HR laws, payroll systems, and benefits administration 
  • Experience with applicant tracking systems, HRIS platforms, and scheduling tools 
  • Excellent interpersonal, organizational, and communication skills 

Bonus Skills 
  • Experience with any of our most-used platforms: 
    • Microsoft Suite (Excel, Word, Teams)
    • Outlook
    • Tripleseat
    • Ubeya
    • Restaurant365
  • Familiarity with Culture Index for team development and hiring
  • Ability to analyze staffing and HR data to support strategic decision-making
  • Excellent written communication skills for internal messaging, handbooks, and policy updates
About Spice Hospitality Group
 
Spice is a founder-owned, mission-based company. Our purpose is to change how people connect with food, and our focus is thoughtful hospitality experiences.

At Spice, we make a PACT - a shared commitment to uphold the values that define our culture. This PACT shapes how we work, grow, and deliver unforgettable experiences.

Our Core Values: P.A.C.T.
 
  • Protect Your Peace
    Prioritize well-being by setting boundaries, managing stress, and maintaining balance for sustainable performance.
  • Always Learning
    Stay curious and adaptable, embracing opportunities for growth and continuous improvement.
  • Cultivate Joy
    Celebrate achievements, foster positivity, and create uplifting experiences for our team and guests.
  • Trust + Respect
    Act with integrity, value diverse perspectives, and treat everyone with honesty and dignity.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.